Shipping Policy
This Shipping Policy applies to all orders placed on our website and governs delivery services for customers located in the United States, United Kingdom, and European Union countries. By completing a purchase, you agree to the shipping terms stated below.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Processing days exclude weekends and local public holidays. Orders submitted on non-business days will be processed on the next working day. We reserve the right to slightly extend processing time due to security verification, order review, or unexpected operational adjustments.
2. Estimated Delivery Time
Delivery times are estimated and start counting from the day your order ships out. Please allow extra time during peak seasons, holidays, or carrier delays.
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United States: 5–10 business days
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United Kingdom & European Union: 7–15 business days
All delivery estimates are not guaranteed and may vary due to customs clearance, weather conditions, carrier backlogs, and other circumstances beyond our control.
3. Shipping Fees
Shipping costs are calculated automatically at checkout based on your destination address, shipping method, and package weight. All fees are clearly displayed before payment, with no hidden charges. We may offer free shipping promotions for qualified orders from time to time.
4. Shipping Coverage & Restrictions
We currently ship to most mainstream regions within the US, UK, and EU. We do not deliver to PO boxes, military addresses (APO/FPO), or third-party forwarding addresses. We are not responsible for failed delivery caused by invalid, incomplete, or incorrect customer-provided addresses.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with an active tracking number and tracking link. Tracking information may take 24–48 hours to update on the carrier system. If your tracking is not updating or your package is delayed, please contact our support team for assistance.